Louis V. Gerstner, Jr.

“Whether the task is fixing health care, upgrading K-12 education, bolstering national security, or a host of other missions, the U.S. is better at patching problems than fixing them.”

“The next thing is: we can make IBM even better. We brought IBM back but we're gunning for leadership.”

“I think that my leadership style is to get people to fear staying in place, to fear not changing.”

“Computers are magnificent tools for the realization of our dreams, but no machine can replace the human spark of spirit, compassion, love, and understanding.”

“It's about communication. It's about honesty. It's about treating people in the organization as deserving to know the facts. You don't try to give them half the story. You don't try to hide the story. You treat them as - as true equals, and you communicate and you communicate and communicate.”