Harvey Mackay

“The quality of your life is determined by the quality of your relationships. The quality of your business is no different.”

“None of us got to where we are alone. Whether the assistance we received was obvious or subtle, acknowledging someone's help is a big part of understanding the importance of saying thank you.”

“To me, job titles don't matter. Everyone is in sales. It's the only way we stay in business.”

“No business can stay in business without customers. How you treat - or mistreat - them determines how long your doors stay open.”

“Life isn't fair. It's true, and you still have to deal with it. Whining about it rarely levels the playing field, but learning to rise above it is the ultimate reward.”

“When you have a dream that you can't let go of, trust your instincts and pursue it. But remember: Real dreams take work, They take patience, and sometimes they require you to dig down very deep. Be sure you're willing to do that.”

“A smart manager will establish a culture of gratitude. Expand the appreciative attitude to suppliers, vendors, delivery people, and of course, customers.”

“The sooner you accept the fact that you will have both successes and failures, the easier it will be to get your business and personal life headed in the right direction.”

“Ethical decisions ensure that everyone's best interests are protected. When in doubt, don't.”

“Worrying about the past or the future isn't productive. When you start chastising yourself for past mistakes, or seeing disaster around every corner, stop and take a breath and ask yourself what you can do right now to succeed.”

“Your workforce is your most valuable asset. The knowledge and skills they have represent the fuel that drives the engine of business - and you can leverage that knowledge.”

“A great accomplishment shouldn't be the end of the road, just the starting point for the next leap forward.”

“Pay attention to those employees who respectfully ask why. They are demonstrating an interest in their jobs and exhibiting a curiosity that could eventually translate into leadership ability.”