Dee Hock

“If you don't understand that you work for your mislabeled 'subordinates', then you know nothing of leadership. You know only tyranny.”

“It is essential to employ, trust, and reward those whose perspective, ability, and judgment are radically different from yours. It is also rare, for it requires uncommon humility, tolerance, and wisdom.”

“An organization, no matter how well designed, is only as good as the people who live and work in it.”