FAQ

Most frequent questions and answers
Are tutors trained and qualified to teach?

Yes, we provide both one on one and group meetings. Contact us to see if we have trained tutors or Certified teachers in your area.

Yes, we provide In-Person one on ones. Contact us to see if we have trained tutors or Certifed teachers in your area.
All our online sessions use Zoom. To attend the meeting, you will need a computer or tablet, internet connection and download the Zoom client. We recommend that you use either a headset, device mic, or speaker to talk to your tutor during the tutoring session. However, you can also use a regular phone number to connect to the meeting room by using a secure code in the case of slow internet.
Our prices and packages are reasonable. Prices vary according to the grades, test scores, and subjects you select. We allow our teachers and tutors to adjust their service prices based on skills, years of teaching, demands, and other factors. Check out our detailed pricing list.
Prices are base on the teacher’s skills, location, experiences, results, availability, demand, and other factors.
Not if it already been paid. However, We allow our teachers and tutors to adjust there service prices based on skills, years of teaching, demands, and other factors.
All sessions are between 50-55 minutes.
In most cases, requests need to be made in advance. The recording stays live for 48 hours to download the session to your local computer. After this period, the sessions will be deleted automatically from our account without a way to recover it. Note: Parent/Guardians required to sign a waiver before this option can be activated.
In most cases, the package expires, and you can re-order a new package. Kids on the Yard does not roll over unused sessions. In matters related to our team’s unexpected events, such as sickness, change employment status, relocation, or others. We will reassign a new tutor/teacher/coach then extend the original package time to twice the length of the original package length. For more details, refer to our Terms of Service document.
Yes, please review our No Show and Late Cancellation policy.